1. Scope of this policy
This policy applies to personal data Sharp processes about website visitors, prospects, clients, client contacts, candidates, employees, consultants, contractors and other individuals involved in our HR and management consulting services.
2. Information we collect
We collect information you provide directly, including name, email, phone, company details, billing details, tax information, service requirements, candidate or employee information, CVs, interview notes, documents needed for onboarding or HR administration, and communications with us. We may also collect website usage data and limited information from public sources such as LinkedIn for verification or matching.
We do not sell personal data to third parties.
3. How we use your data
We use personal data to respond to enquiries, prepare quotes, deliver HR and management consulting services, coordinate recruitment or HR administration, process invoices and payments, perform compliance checks, maintain records, improve our website and meet tax, employment, audit and regulatory obligations.
5. Retention
We keep personal data for as long as needed to provide services and for reasonable periods afterward to meet tax, accounting, employment, payment-gateway, dispute and regulatory requirements. You may request deletion of data that is no longer required.
6. Your rights
You may request access, correction, deletion or restriction of your personal data by contacting our privacy team. Requests may be limited where we must keep data for legal, tax, employment, payment, fraud-prevention or dispute-resolution reasons.
7. Security
We use reasonable administrative, technical and organizational safeguards for personal data. Access is limited to people who need it for service delivery, billing, compliance or support. No internet transmission or storage system is completely secure, so we also monitor and respond to suspected incidents.
8. International transfers
Sharp may work with clients, consultants and service providers outside Indonesia. Where personal data is transferred internationally, we use contractual, organizational or technical safeguards appropriate to the nature of the data and applicable law.